Edible Arrangements

Definitely don't get the WOW factor with edible arrangements anymore. Yesterday 12/10 was my anniversary and I order fruits and flowers to surprise my wife. The flowers I kind of knew something was wrong because the cashier that I picked it up from took them to the back after doing a quick inspection. When I got home the flowers was moldy and a couple of the strawberry I had the chocolate had slide off the strawberry so presentation was all the way messed up. This is my second time trying this location edible arrangements and I think both time it missed it mark. A place like this should be in it for the moments. We pay alot of money for these items to give us a wow moment factor on our special day and for someone to sell moldy flowers and not properly dipped items it just makes me want to start doing it myself and not go back. Manage was nice but seems like she only wanted to just replace the item and not offer refund, but like my wife said moment is gone an a replacement can't make up for the missed moment. They definitely need to double check items and do better.

Nice big ole fruit arrangement, so that was nice. My mom ordered it for my birthday and the fruit was good! But the entire bag smelled like weed and the mangos tasted like the smell as well 🫥 so maybe don’t let people hotbox in the same car theyre making deliveries in. Star off cause I ain’t about that life, but the product was otherwise what it was meant to be <3 Also they called to see if i was home and said they were dispatching a person with my delivery at that moment. I live 2 minutes from the storefront, but it took 30 minutes to send out? Which was only of note bc i rushed home lol. Not that big a deal tho

Only giving one because we have to--I received an arrangement today that was a joke. It was 96% parsley— had two strawberries, and two pineapples. My grandmother ordered it for my birthday (which was the 5th) and since she lives an hour and a half away, she thought she could DEFINITELY trust Edible Arrangements, seeing how it’s a well known national chain, but boy was she wrong. Not only did they deliver it to the wrong place and I didn’t receive my birthday present from my grandmother, but when they finally DID send it, it’s basically an upside- down flower pot(unusable, since it’s solid) with parsley all over the top and 4 balloons with no air in them. Very disappointed— when I called to talk to the manager tonight she “wasn’t there” and the girl “left her a post-it” Safe to say our first experience with Edible Arrangements was a bust, and has yet to be reconciled.

Jamie at Edible Arrangements is amazing! Very friendly and helpful. Thank you Jamie for making my customer experience wonderful.

This was my first time attempting to use edible arrangements and I will never use them again. Placed a valentines day order on the website and they let me know what I ordered wasn't possible for valentines day, I had to pick a valentines day package. okay, so I did. Valentines day comes and my order was never delivered. I called 4 times and left a voicemail and they never even called back. Oh, but they sure took my money, didn't they? Do not use, they will not deliver and they do not answer the phone!!

Horrible experience!! I will never order from the Montgomery location every again!! I literally got into an argument with Kristen about my order. My edible looked nothing like the picture on online. The only reason they got a one star is because it was the only thing that was available.

Ordered a same day delivery for a corporate event. They did everything quickly and came out great!

AMAZING! I made a mistake with my order and accidentally booked for the wrong day. I called in and told them, and they made the arrangements SO QUICK! My friend loved this for a birthday gift and was so sad to eat away the art! Will definitely be recommending to friends and family. 10/10 for service, quality, and kindness from staff!!! Thank you!!